Terms of service

Effective date: October 13, 2026

These Terms of Service ("Terms") govern your access to and use of usemoodboots.com (the "Site") and any purchase made through it. The Site and the Mood Boots store are operated by LGC COMMERCE LLC, doing business as Mood Boots, 1017 S Hiawassee Rd, Apt 3712, Orlando, FL 32835, United States.

By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site. Nothing in these Terms limits consumer rights that cannot lawfully be excluded or restricted.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order. By ordering, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

2. Shopify Platform

The store is hosted by Shopify, which provides the platform used to display products, process orders and run checkout. Some Shopify features may be subject to Shopify's own terms and privacy practices.

3. Products and Descriptions

We make reasonable efforts to show product descriptions, colors, sizes, materials, photos and prices accurately. Colors may look slightly different depending on your screen, and natural materials such as leather may show minor variations in texture or finish. This does not allow us to supply products that differ materially from their description or fail mandatory quality standards.

4. Final Collection and Store Closing

Mood Boots is completing its Final Collection. Products and sizes are available only while stock lasts and will not be restocked once sold out. All confirmed orders will be fulfilled; if we cannot fulfil a confirmed order, the affected amount will be refunded. The store closing does not remove any delivery, cancellation, return, refund or statutory right.

5. Prices, Currency and Taxes

Prices are shown in the currency of your market. Before payment, checkout displays the product price, shipping options and any taxes or duties collected by Mood Boots. Customs charges not collected at checkout are payable by the recipient where permitted by law, as explained in our Shipping Policy.

Prices may change at any time before an order is accepted. Changes do not affect orders already accepted, except where correcting an obvious error is legally permitted.

6. Promotions and Discounts

Promotions follow the conditions shown on the Site and may be limited by time, stock or product. Automatic discounts and promotional codes apply only when their conditions are met, cannot be exchanged for cash and cannot be applied after an order is completed, unless stated otherwise. Promotional pricing does not remove statutory rights or the return rights described in our Return & Refund Policy.

Free Gift Promotion

During the Closing Sale, each completed order containing at least one purchased product receives the complimentary gift shown on the product page, added automatically without a code. The offer is limited to one gift per order and is available while promotional supplies last.

The gift has no cash value and cannot be exchanged for cash or store credit, or purchased or returned separately for a refund. If the advertised gift becomes unavailable after you order, we may send a comparable item of equal or greater value; if no reasonable substitute exists, we will contact you and let you choose between continuing with the order or cancelling it for a full refund.

7. Orders and Acceptance

Placing an order is an offer to purchase. The automatic confirmation email acknowledges receipt; we may then review payment, stock and order details before accepting and processing it within 1–3 business days.

We may refuse or cancel an order if payment cannot be authorized, stock is unavailable, an obvious pricing or product error occurred, fraud or unauthorized activity is reasonably suspected, delivery to the address is not possible, or fulfilling it would break the law. If we cancel after payment, we refund the affected amount to the original payment method.

8. Errors and Omissions

The Site may occasionally contain typographical, pricing, stock or product-information errors. We may correct them and update information at any time before an order is accepted. If a material error affects an order you have already placed, we will contact you and offer an appropriate option, such as confirming the corrected order or receiving a refund. This section never permits misleading pricing or removes mandatory consumer protections.

9. Payment

Payments are processed through Shopify Payments or another option shown at checkout. You authorize the payment provider to charge the total displayed before you submit the order. Mood Boots does not ordinarily receive or store complete card numbers.

10. Shipping and Delivery

Standard Shipping is free on every order to the destinations available at checkout; Express Shipping is available for an additional charge shown before payment. Delivery times are estimates unless expressly guaranteed. Delivery is governed by our Shipping Policy, which forms part of these Terms. Mood Boots remains responsible for your order until it is delivered to you or a person you designate.

11. Cancellations, Returns and Refunds

Eligible products may be returned within 14 days of delivery, unused and in their original packaging, as set out in our Return & Refund Policy, which forms part of these Terms. Customers in the EU and UK also have a statutory right to withdraw from an online purchase within 14 days of receiving the goods. Final Collection and closing-sale products are not automatically non-returnable.

12. Defective or Non-Conforming Products

Products must meet the legal requirements for description, quality and fitness for ordinary use. If a product is defective, damaged, incorrect or materially different from its description, contact us. Remedies may include repair, replacement, partial refund or full refund, depending on the circumstances and applicable law. Any commercial warranty shown on the Site is in addition to your statutory rights and does not replace them.

13. Customer Accounts

If you create an account, you are responsible for keeping your login details confidential and for activity under your account. Tell us promptly if you suspect unauthorized access. We may suspend an account where reasonably necessary to protect customers, prevent fraud, investigate misuse or comply with the law.

14. Reviews, Comments and Customer Content

If you submit a review, photo, comment or other content, you confirm that it reflects a genuine experience, is accurate to the best of your knowledge, is yours to share, and is not unlawful, abusive, fraudulent or misleading. You grant Mood Boots a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format and use it for store operations and marketing, subject to privacy law. We may moderate or remove content that breaks these Terms and are not required to publish every submission.

15. Intellectual Property

The Site and its content, including the Mood Boots name, design, text, graphics, photos and layout, are owned by or licensed to LGC COMMERCE LLC and protected by intellectual-property laws. You may use the Site for personal shopping only, and may not copy, reproduce, distribute, modify, resell or commercially exploit any part of it without our prior written permission.

16. Prohibited Uses

You may not use the Site to: act unlawfully or fraudulently; submit false payment, identity or delivery details; interfere with its security or operation; introduce malware; attempt unauthorized access; scrape content by unauthorized automated means; infringe intellectual-property, privacy or other rights; or harm Mood Boots, its customers or third parties.

17. Third-Party Tools and Links

The Site may include tools or links provided by third parties, such as payment, delivery, advertising, social-media and review providers. These are offered "as is", are governed by their own terms and privacy notices, and Mood Boots is not responsible for their content or conduct outside our reasonable control.

18. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

19. Website Availability

We aim to keep the Site accurate, secure and available, but cannot guarantee uninterrupted or error-free access. We may update, suspend or discontinue features where reasonably necessary for maintenance, security, legal compliance or the closing of the store. This does not affect obligations for orders already accepted.

20. Events Outside Our Control

We are not responsible for delays caused solely by events outside our reasonable control, including severe weather, carrier disruption, customs action, natural disasters, government restrictions, network outages or labor disputes. We will take reasonable steps to limit their effect and inform you of material delays. This does not remove any right to cancel, obtain a refund or other remedy that cannot legally be excluded.

21. Limitation of Liability

To the maximum extent permitted by law, Mood Boots is not liable for indirect or unforeseeable losses arising from use of the Site. Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, deliberate misconduct, defective products where liability cannot be limited, mandatory consumer rights, or any other liability the law does not allow us to exclude. The Site is intended for consumer purchases; we are not responsible for business losses arising from commercial use of products, except where the law provides otherwise.

22. Indemnification

To the extent permitted by law, you agree to indemnify Mood Boots and LGC COMMERCE LLC against claims, damages or costs arising from your breach of these Terms or misuse of the Site. This does not apply to claims arising from our own fault or limit your statutory consumer rights.

23. Suspension and Termination

We may restrict or suspend access to the Site if a user materially breaches these Terms, threatens Site security, engages in fraud or creates legal risk. Suspension does not remove rights or obligations relating to accepted orders, payments, returns, refunds or legal claims.

24. Governing Law

These Terms are governed by the laws of the State of Florida and applicable federal law of the United States, without depriving consumers of the mandatory protections of the law of their country of residence. Consumers in the UK or the EU may bring proceedings before the courts available to them under mandatory local law.

25. Severability, Waiver and Entire Agreement

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect. Not enforcing a provision does not waive our right to enforce it later. These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy and the information shown at checkout, form the entire agreement between you and Mood Boots regarding the Site and your purchases.

26. Changes to These Terms

We may update these Terms to reflect changes in our operations or legal obligations. The updated version will be posted on the Site with a new effective date and will not retroactively remove rights attached to an order already accepted.

27. Contact

LGC COMMERCE LLC, doing business as Mood Boots
1017 S Hiawassee Rd, Apt 3712
Orlando, FL 32835, United States
Email: contact@usemoodboots.com
Website: usemoodboots.com